By using the services of MediaCarrot Photography, you acknowledge that you have agreed to become a party to and legally bound by these terms and conditions. If you do not wish to be bound by these terms and conditions, you may not access or otherwise use these services. 

All images created and distributed by MediaCarrot Photography are under copyright of MediaCarrot Photography 2019. MediaCarrot Photography reserves all rights to these images, media and content. 

Photo shoots more than 25 miles from Sylmar, Ca 91342 will be charged a travel fee of 25.00 after 25 miles.

MediaCarrot Photography will photograph the property as-is. That is, they will not move objects, straighten or dust objects, open or shut windows or doors, etc. The photographer will, however, turn lighting on or off and open or shut blinds if it results in better images. If agent, homeowner, property manager, builder, business owner, client, etc. is not present at the time of the photo shoot, and the client has made no prior requests regarding shot selection, the shots taken will be at the discretion of the photographer. MediaCarrot Photography will photograph the property agreed upon by all parties, unless MediaCarrot deems it to the clients best interest to not photograph a particular area. This may be the result of poor lighting, bad weather, decrepit or unclean room or scene, etc.

Once the photographer has photographed a property, the photo shoot may not be cancelled. The client will be charged the full price of the photo shoot. If a client is not happy with the photographs taken of a property, he or she may request a reshoot within 1 week of the previous photo shoot.  If MediaCarrot Photography agrees that it is the fault of the photographer, a reshoot will be scheduled for no new fee. Any other reason for a reshoot will result in the client being charged full price for a reshoot.

The following events will result in a cancellation fee: The agent, homeowner, property manager, builder, business owner, client must be present at the scheduled time of the tour (unless otherwise arranged with MediaCarrot photography). The property must be clean and presentable at the scheduled time of the tour. The client must provide the valid address of the property at appointment scheduling. The client must provide proper codes or keys to enter property if client is not present. A client may reschedule a photo shoot but must do so more than twelve hours prior to the originally scheduled time or they will be assessed a cancellation fee. A client may substitute one property for another property in the same area, but must do so more than five business hours prior to the originally scheduled time or they will be assessed a cancellation fee.

Standard Photoshop processing and/or editing is included in the price of the photo shoot. Standard Photoshop processing includes color correction, lighting and level adjustment, minor flaw correction, and vertical distortion adjustment. Any other Photoshop processing or editing above and beyond standard processing requested by the client will be charged $60 an hour. 

An invoice will be emailed or mailed before the final images are released. Payment is due on receipt of invoice. We accept cash, checks, and all major credit cards. Returned checks will require a return check fee. If payment is not received in a timely manor, photograph and virtual tour use will be revoked until payment has been made in full.

Client must provide any property information for the virtual tour/slideshow/website/voice overs. This information includes but is not limited to: MLS number, asking price, address, square footage, the number of bedrooms and bathrooms, property name, property description and floor plans. MediaCarrot is not responsible for any missing property information, client information, Client logo or branding information.

The website/virtual tour/slideshow will become inactive after one year of being published. The client can request the virtual tour/slideshow/website be made inactive at any time. The virtual tour/slideshow/website can be reactivated at any time. MediaCarrot reserves the right to charge an annual fee (upon client notification) for any tour that is hosted by MediaCarrot photography beyond the first year.

All images created and distributed by MediaCarrot Photography are owned and under copyright of MediaCarrot Photography. MediaCarrot Photography reserves all rights to these images, media and content. Clients do not own any images created by MediaCarrot Photography, but are granted non-exclusive, non-transferable and non-assignable use of images the terms of which are decided on a project by project basis. Images created by MediaCarrot Photography cannot be distributed to any other parties by the client without written permission or additional purchase agreement with MediaCarrot Photography. Any unauthorized use of images created by MediaCarrot Photography will result in purchase of image use, the images removal, or legal action. Any inquiries should be directed to MediaCarrot photography. Images used for printing in magazines, newspaper or television must be accompanied by proper photo credit "photo by Media Carrot Photography. www.mediacarrot.com". Any other parties interested in use of images or in need of high resolution images should be directed to MediaCarrot Photography at laura@mediacarrot.com.

MediaCarrot Photography reserves all rights to update these Terms and Conditions at any time. Your personal information and your client's personal information will be kept private; MediaCarrot Photography will never sell, or share, the information of "our customers" or "your customers".